Our Warranty

Our Warranty

We offer a Limited Warranty against peeling, blistering, or warping for a period of five years from the date of application of our refinishing services and have done so since 1992. There are some exceptions like kitchen and laundry sinks.  Unlike less experienced or unlicensed contractors, you can trust us to be there if you have any issue to address. All requests for Warranty should be in writing and emailed to warrantyrequest@pacificreglazing.com and include as much information as possible – Invoice number, Name the work was booked under, work site address, contact numbers etc. We carefully track any and all requests received for warranty service and ensure that all such inquiries are recorded, inspected and then repaired under warranty as applicable, and if the problem is not covered by warranty, repair it immediately if desired, as economically as possible.  If for some reason your request for warranty service is not granted due to an issue found by the technician upon inspection, you have a direct request line here on this site to have the matter reconsidered by management.  The owners and management take our promises, our warranty and your concerns very seriously so you can be confident your warranty is real, and that any concerns you might have in the future will be heard and addressed.

If you have any questions, would like an estimate or to place your order, give us a call.

Remember our toll free number (800)55-PACIFIC
or call (818) 541-0404

Our knowledgeable and friendly office staff are ready and happy to assist you.

CONTACT US ONLINE: You can also request an estimate or ask a question online.

ORDER ONLINE: Experienced customers can immediately place an order online at any time of day or night, and we’ll simply call you or your tenant later on to confirm scheduling.

* See our warranty statement for details. Note that kitchen and laundry sinks do not carry the same 5 year warranty due to the abuse they are commonly subject to. However our workmanship is always guaranteed in case of any error in the application process. Refinished kitchen sinks can last many years when care and maintenance suggestions are followed.